Scattered Cashiers

posted: February 1st, 2013 07:32 am | 2Comments

I’m on a real roll this week, where every time I am checking out of a grocery, I get the clerk who won’t shut up and concentrate.

No, I get the clerks who are so busy chatting and gossiping that you can barely tell their lane actually is open, despite the lighted check stand number.

At a Ralph’s recently, there were two bagging staff who were so busy talking to the cashier, who had wandered away from the check stand, that I wandered away trying to find someone to check me out. They then giggled and told inside stories and jokes the whole time they were “helping me.”

Later, at a Pavilions, the clerk was busy being told about the condition of the ladies room, then explaining it to another worker who was to go fix it, the entire time she checked me out. I realize that talking about the ladies room while handling Super Bowl party food doesn’t really contaminate that food, but it’s not pleasant to be having the toilet area so close to the food area, even in conversation.

A conversation like that, I think, should be murmured quietly between customers.

I want concentration on my check out. I want efficiency and no toilet talk. I don’t want to be made to feel like an outsider who doesn’t get the staff’s inside jokes, either. You can all but ignore me, that would be better, than talking around me like I don’t matter.

After all, I’m paying all this money, so for just a few minutes, I’d like to feel like my business is important and not an impediment to your jokes and bathroom duties. Is that too much to ask?

2 Responses to “Scattered Cashiers”

Comments

Kenny

February 1st, 2013

Haha, agreed. Being a cashier long ago (and having always been cast into the hell of the express lane), there was an implied contract: "Don't talk to me and have you're money ready. I want to get you the hell out of here as fast as you do." I think people understood it and appreciated it. The niceties of customer service definitely took a hit, but the married folks picking up milk and eggs at 6pm sure as heck didn't mind.

Peggy

February 4th, 2013

I would love it if just once when I bought a magazine the cashier, or more frequently, the person bagging groceries, would not pick it up and comment and/or flip through the pages. Happens every single time. It's mine and it's new. Please don't crinkle the pages. Thank you.


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